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Dear sir/madam, we are sorry that for this product, the maximum size is 10 US currently and the size could not be customized due to manufacturer. To choose a correct size, we kindly suggest that you can measure your own size and then take our size chart as the standard reference instead of choosing your usual size since some tag size may be different from our size chart’s size number. Near the size choosing place you can find a "size guide". Click inside the size guide, it is the detailed size chart of the product and detailed guidance of measurement.
Also, you could search out the item in your wanted size by using the size filter on our website.
Any question, please leave a message here or contact our customer service by the link: https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2
1) COD? 2.)Charging on Shipping? 3.) i leave in ormoc Leyte can you deliver?
Dear sir/madam, yes we deliver orders to Leyte, Philippines. Kindly note that shipping fee depends on shipping methods, countries and products and it will be calculated during the ordering process: Add Products to the Shopping Cart→Click continue to check out→Choose the product you need to purchase→Click proceed to check out→Confirm shipping address and shipping method→Specific Shipping Price is Calculated on the order summary.
And cash on delivery is only available to Saudi Arabia, the United Arab Emirates, Kuwait, Oman, Bahrain, Qatar, Singapore, Indonesia, Thailand, Philippines and Malaysia and only for products labeled with the COD tag.
Please visit https://www.newchic.com/cash-on-delivery-(cod)-faq-hc108.html for more information.
And you will find out if it can be paid by cash on delivery when checkout process. To place an COD order, please choose the payment method as COD during the ordering process. At the same time, please note that the COD payment method option can be activated only after choosing the COD shipping method. To place an order, please refer to the New user guide below for more guidance.
Any question, please leave a message here or contact our customer service by the link: https://www.newchic.com/Contact-Us-hc10.html
I want to speak to someone about product clarification for men soft leather slipcover shoes item # SKU896948 before I can place an order.
Please give me your contact number or call me at 416-816-1155
I am in Canada
Dear sir/madam, please contact our customer service by below link:
For instant service, please contact us via live chat: We are 24 hours available.
Need to know how to cancel to start over new choices
Dear sir/madam, please follow the below steps to delete the unwanted item in your shopping cart:
1.click the "bag icon"/"continue check out" button to go to check out page.
2.select the item you do not want.
3.If you are shopping on computer, click the button of "delete selected items "right beside the "select all" option/click the trash can which is below the unwanted item. If you are shopping on mobile, first click the pen icon, and then clilck the trash which is shown under the item.
After you finish all the steps, your cart will be without your unwanted item.
I want to buy and sell in my own Country, i want to pay for 12 pieces initially to test the market. Can i get a discount
Dear sir/madam, thank you for your attention on our products. Below is the link about wholesale:
Click the "apply now" to send us the inquiry and we will help you place the order.
For more requirements, we suggest that you can contact our customer service to：firstname.lastname@example.org
Our customer service will try their best to offer you more details.