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Hi I made selections yesterday but then what next I need to pay for my items and have them
Dear sir/madam, after adding the items into your cart, you can click the "bag icon" on the top right side and then click "continue checkout" to go straight to the check out page. Choose shipping address/shipping methods/payment methods, checkout your order and complete your payment.
More guidance for placing an order, please refer to the New user guide below:
If you still could not place order by following the guidance, please screenshot the problem and contact us by this link:
is payment in canadian or US DOLLARSALSO HOW MUCH IS SHIPPING CHARGES
Dear sir/madam, if you want to view the price in your currency, please choose your currency by using the drop-down menu at the top of the right-hand pane of our homepage. For APP, you can change currency in "Settings" on the bottom of our homepage.
And about shipping fee, it depends on shipping methods, countries and products.
Please follow the steps to check the shipping fee of your order:
Add Products to the Shopping Cart→Click continue to check→Choose the product you need to purchase→Click proceed to check out→Confirm shipping address and shipping method→Specific Shipping Price is Calculated on the order summary.
Any product showing the plane icon indicates free shipping.
More details about free shipping, please refer to
Any question, please leave a message here or contact our customer service by this link:
Dear sir/madam, almost common payment methods are available on our website.
More details about payment, please refer to the link:
You could also learn how to proceed the payment by each payment method via beyond link.
We also have listed the available bank cards on our website at the bottom bar on our webpage. Please kindly check it.
And cash on delivery is available on our website but only to Saudi Arabia, the United Arab Emirates, Kuwait, Oman, Bahrain, Qatar, Singapore, Indonesia, Thailand, Philippines and Malaysia and only for products labeled with the COD tag.
Please visit https://www.newchic.com/cash-on-delivery-(cod)-faq-hc108.html for more information.
To place an order, please refer to the New user guide below for more guidance.
Any question, please leave a message here or contact our customer service by the link: https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2
Deseo saber la direccion para devolucion de unos zapatos, no es el color que yo quiero gracias
Dear sir/madam, we are sorry for this happened. But please do not worry since every order from Newchic has a 30-day return or refund guarantee. This entitles you to claim a refund or replacement within 30-days of receiving your items. For this problem, we kindly suggest you can contact us by the link:
After you submit your problem successfully, we will reply you within 24 hours. So please check your email box which was used for placing the order as well as its spam.
After checking the problem carefully, we will give you solution according to our return&refund policy.
Here is the return&refund policy of Newchic:
Do you have a branch that I can visit in Durban ( South Africa)
Dear sir/madam, we are online shop based in China without physical shops currently in your place. If you like our products, please place an order online. More guidance for placing an order, please refer to the New user guide below：
After you place an order, we can ship it to you. We deliver orders to almost place.
More information about shipping, please refer to the below link:
Any question, please leave a message here or contact our customer service by the link: https://www.newchic.com/Contact-Us-hc10.html